To accelerate its digital transformation and further improve operational efficiency, Saigon Port Joint Stock Company officially went live with the General Cargo Terminal Operating System (GTOS) at the Tan Thuan Terminal Operation Center on February 6, 2026. This milestone marked a major advancement in the port’s modernization journey, signaling a shift toward a streamlined and fully digitalized operating model.
The system was designed to comprehensively support the management and operation of general cargo handling, including:
- Managing vessel schedules, berths, and handling equipment;
- Coordinating operations and monitoring throughput in real time via handheld devices;
- Managing cargo, yard allocation, and warehouse storage;
- Managing delivery orders and import- export procedures;
- Integrating data for operational reporting and production statistics;
- Connecting and sharing datawith related systems (ERP, ePort, accounting, etc.).
Prior to the system’s go-live, Tan Thuan personnel participated in extensive training and hands-on exercises on GTOS. These sessions enabled them to master key workflows, such as cargo import/export, berth planning, order processing, and production monitoring, ensuring a smooth and uninterrupted transition into live operation.
During the initial days of system operation, real-time issues arising from daily production were promptly identified and resolved in alignment with the new procedures. Challenges related to data synchronization, throughput verification, and order processing were addressed directly onsite by CEH specialists and Saigon Port’s IT Department. Their constant support ensured that staff adapted quickly and maintained stable performance on the digital platform.
The successful rollout of GTOS represented not only a technological upgrade but also a strategic foundation for Saigon Port to enhance operational transparency, optimize workflows, and strengthen its competitive advantage. The go-live at Tan Thuan served as an important step toward expanding system adoption across all units, advancing the port toward a smarter, more modern, and more efficient operational model.
Thai Vuong Nhi
Photos Source: IT Department.
